Location is everything! Buying a house or searching for something you need, especially if there is a sense of urgency makes location an important factor.
Rawhide Fire Hose, where are you? Your website indicates shipping from 19 locations, so, what’s the deal?
Rawhide Fire Hose is headquartered in Wooster, Ohio and is our customer service call center. All of the custom length and custom coupled hoses are shipped from here.
In addition, this is one of the four warehouse locations, strategically placed in order to offer 1 – 2 day deliveries. The other 3 warehouse locations are in Tulsa, Oklahoma, Reno, Nevada, and Dothan, Alabama. ALL of these locations stock fire hose assemblies along with a full line of our economy nozzles and most of the common configured aluminum adapters.
In 2010, Rawhide Fire Hose entered into a strategic alliance with the Dixon Valve Company that expanded our product offering AND provided 12 additional warehouses and shipping locations. Their product line, in particular from the Dixon Fire side, is second to none. They have become our primary source for racks, reels, covers, and a multitude of fire service related products that compliment our 4 fire hose inventory locations. These cities are added to our network of warehouse shipping locations:
Kansas City, MO
Los Angeles, CA
Salt Lake City, UT
These Dixon warehouses are strategically stationed to offer mostly one-day deliveries to all customers throughout the United States. Rawhide Fire Hose is in all of these locations as well to further our commitment to get our customers their orders quickly.
Ok, we’re at 16 locations. Where are the rest of them? Well, one of them is Harrington, Inc., located in Erie, PA, our source for rural “drafting” equipment, Storz connections and a wide array of valve configurations. Although they maintain just that one location, their inventory allows us to control costs, keeping prices in check for our customers.
Well, that brings us to 17 locations. Where are the last two? New York is home to United Fire Safety Company, Ltd and Wilson and Cousins. The former being headquartered in Canada, ships orders throughout the United States from Buffalo, New York. United Fire is our primary source for our “economy” nozzle product family. Although we stock them in our four warehouse locations, their warehouse typically ships orders the same day as we submit it to them.
Rawhide Fire Hose, Where Are You? We are everywhere. Place your order, hang up the phone or log off your computer, and within 1 or 2 days, the UPS driver will be pulling up to deliver your order.